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Stay in the Loop


General Store Policies

Order Cancellations


Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:

  • Item(s) not available.
  • Difficulty in processing your payment information.
  • Cannot ship to address provided.
  • Duplicate order was placed.
  • Cancelled due to a customer request.


If your order is canceled, you will receive an important notice regarding your order via e-mail which will explain the reason for the cancellation. You will not be billed for any canceled items. If you are interested in alternative products, please contact customer service by e-mail for a recommendation.

Limitations to Ford Racing's Warranty


The following limitations apply to the products covered by Ford Racing's Limited Warranty:

  • This warranty does not cover Ford Racing Performance Parts products installed in vehicles registered and/or normally operated outside of the Continental United States.
  • The purchase invoice(s) may be required for submission of warranty claims.
  • This warranty does not cover vehicles that are used in off-road racing activities.
  • Where a warranted Ford Racing part is replaced under this Limited Warranty, the replacement Ford Racing part is warranted only for the time remaining in the original Limited Warranty.
  • Should Ford Racing modify any currently released parts which apply to this warranty program, Ford Racing is not obligated to update any previously manufactured parts.
  • To the extent allowed by law, this warranty does not cover towing, shipping, rental vehicles, storage, loss of time, commercial loss, loss of use of vehicle, inconvenience, incidental or consequential damages or other economic loss.
  • Ford Racing's warranty program does not cover:
  • Damage or corrosion due to accident, misuse, negligence, lack of proper maintenance or failure to follow maintenance schedule intervals. Proof of proper maintenance is the owner's responsibility. Keep all receipts and be prepared to make them available if questions arise about maintenance.
  • Damage or surface corrosion from the environment such as, but not limited to, acid rain, airborne fallout (chemicals, tree sap), stones, salt road hazards, wind storm, lightning, floods and other natural disasters.
  • Normal wear, tear or deterioration such as discoloration, fading or blurring.
  • Replacement parts or accessories installed on a Ford vehicle in which the odometer has been altered or on which the actual mileage cannot be readily determined.
  • Replacement parts or accessories used in applications for which they are not designed.
  • Non-Ford Racing parts or Ford Genuine replacement parts or accessories which Ford/Lincoln/ Mercury Dealers may sell or install on your Ford vehicle.
  • Misuse of a vehicle, such as driving over curbs, overloading, racing or using the vehicle as a stationary power source.
  • Damage due to improper installation, alteration, including calibration, use related to racing or competition, marine or motorcycle applications or other non-vehicle usage.


NOTES:
Federal and many state/provincial laws prohibit the removal, modification or rendering inoperative of any part that affects emissions or safety on motor vehicles used on public streets or highways. Ford Racing customers are responsible for complying with applicable state/provincial and local environmental regulations. In the case of vehicles which are licensed in Green States, it is the responsibility of the customer to determine if their own modified vehicle meets their state/provincial laws for operations over public highways.

  • Questions or concerns relating to this warranty policy may be answered by calling the Ford Performance Call Center (800) 367-3788.
  • For complete details on the Ford Racing Limited Warranty program, please go to www.fordracingparts.com


THIS LIMITED WARRANTY DOES NOT COVER PARTS REPLACED OR LABOR CHARGES INCURRED AS PART OF NORMAL VEHICLE MAINTENANCE. THIS LIMITED WARRANTY DOES NOT COVER ENGINE DAMAGE ASSOCIATED WITH CUSTOMERS USING LESS THAN 91 OCTANE FUELS. TO THE EXTENT ALLOWED BY LAW, LOSS OF TIME, INCONVENIENCE, LOSS OF THE USE OF THE VEHICLE, COMMERCIAL LOSS AND INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE NOT COVERED. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE/PROVINCE TO STATE/PROVINCE. THIS LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY APPLICABLE TO THIS PART. FORD RACING AND FORD MOTOR COMPANY ARE NOT RESPONSIBLE FOR ANY TIME FOR WHICH YOU MAY LOSE THE USE OF YOUR VEHICLE, ANY INCONVENIENCE YOU MIGHT BE CAUSED, THE LOSS OF YOUR TRANSPORTION OR ANY PART THEREOF OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES YOU MAY HAVE. YOU MAY HAVE SOME IMPLIED WARRANTIES UNDER STATE/PROVINCE LAW, FOR EXAMPLE, THE IMPLIED WARRANTY OF MERCHANTABILITY OR THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.

THERE IS ABSOLUTLEY NO RETURNS ON USED OR ELECTRICAL

Shipping

 

  • SHIPPING CHARGES ARE FOR DELIVERY ONLY
  • CERTAIN PRODUCTS SOME DUTY CHARGES MAY APPLY
  • ALL ADDITIONAL DUTY / HANDLING CHARGES ARE THE RESPONSIBILITY OF THE PURCHASER